Terms and Conditions

This Site is owned by Shell International B.V. and operated by Project North East (www.pne.org) for Shell LiveWIRE (“the Providers”).

Your use of www.shell-livewire.com (the "Site") constitutes acceptance by you of the following conditions of use:


All software used on this Site and materials appearing on the Site ("the Content") (including without limitation Site design, text and graphics and the selection and arrangement thereof) is the property of the Providers or their suppliers and is protected by international copyright laws.

You may download to a local hard disk and print extracts from this web site for your personal use. You may also recopy downloaded extracts to others provided you do not do so for profit. None of the content of this web site may be copied or otherwise incorporated into or stored in any other web site, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other). To avoid doubt, framing of this site or any part of it is not permitted without the prior written permission of the copyright holder.

Changes to These Conditions of Use

The Providers make no representations or warranties about the information provided and reserve the right to make changes and corrections at any time, without notice. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time.

Your Responsibility

You are responsible for keeping your online username and password confidential. Shell LiveWIRE cannot be responsible for user errors or negligent use of the service and will not cover losses due to:

  • Input errors or misuse of the service.

  • Negligent handling or sharing of passwords leading to unauthorised access to accounts.

  • Leaving a computer unattended during an online session.

  • Failure to logout of an online session

Use of the Shell LiveWIRE Logo

The application and use of the Shell LiveWIRE logo is subject to conditions and controls, which should always be cleared with Shell LiveWIRE.


Shell LiveWIRE is managed by Project North East registered in Cardiff as a company limited by guarantee No. 1715761.

Registered office

Project North East
Unit 3, Ground Floor
7-15 Pink Lane
Newcastle upon Tyne.
United Kingdom

t: +44 (0) 191 423 6228
f: +44 (0) 191 423 6201

e: letsgotrade@shell-livewire.com



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